Help CenterAll camp/lesson schedule change requests must be submitted at least 14 days prior to the camp start date, before 5 p.m. If a parent/caregiver would like to make any changes to their registration, they can use the self-serve functions through the website to switch levels, weeks or times with no additional fee. Alternatively, customers can email (info@pedalheads.com) or phone (1-888-886-6464) our office to process the change. Any additional registrations made by a customer on our website, even with the intention of making a camp switch, are subject to our regular cancellation policy.
Switching to another time within the season is always free of charge for similarly priced classes but is based on space availability and cannot be guaranteed. If switching is done on the first day of camp, and there is a discrepancy in the class cost, the difference is to be paid by customer if money is due (or credited to customer if money owed).
Due to schedule and enrolment constraints, there are no make-ups or credits for missed Pedalheads Bike and Trail classes.
Pour consulter cette politique en français, veuillez cliquer ici.